Our guide to claiming for deposit deductions
This guide provides landlords and letting agents with ways to approach formal disputes and deductions from a tenant's security deposit. The guide emphasises the importance of negotiation and communication to resolve issues before resorting to alternative dispute resolution (ADR) services. It also outlines what can and cannot be claimed through the ADR process, as well as the evidence required to support a claim. The guide includes case study examples and tips for common issues such as cleaning, redecoration, repairs, garden maintenance, and missing/replacement items.
Skip ahead to the sections you want to learn more about using the menu below.