Summary and checklist
Discover the best practices landlords can adopt to manage wear and tear disputes proactively.
Breaking down any proposed costs for a tenant, by showing exactly what was considered and how the amount was calculated, using the information above, can help diffuse any potential conflict.
The value of good quality check-in and check-out inspection reports, together with property visits carried out during the tenancy, plus written records of anything else that may help in any negotiation such as invoices and emails, will all help.
It is also worth remembering the importance of building a good relationship from the start of the tenancy, which should include offering tenants’ good advice.
Landlords and tenants who do this are more likely to have a reasonable discussion and listen to each other’s points of view before reaching a mutual settlement. This allows everyone to move on and is why less than three per cent of all tenancies result in the need for a formal resolution.
Everyone needs to understand that this principle is here to stay, is implied into every tenancy agreement, if it is not written, and must be considered when your tenant has moved out leaving damage or deterioration.
That is why we have created a checklist to help you account for fair wear and tear. Download our fair wear and tear checklist here.
Does fair wear and tear apply to cleanliness?
No, it applies to the condition of items, not their cleanliness. Tenants must return the property cleaned to the same standard as at the start of the tenancy.
Can landlords charge tenants for wear and tear?
Landlords cannot charge tenants for fair wear and tear but can seek compensation for damage exceeding normal use.
How is betterment avoided in deposit deductions?
By basing costs based on the item’s age and lifespan, we make sure that tenants aren’t charged for improvements beyond the original condition.
Are tenants responsible for damages caused by pets?
Yes, damages exceeding normal wear and tear caused by pets are the tenant’s responsibility.
What role does the tenancy agreement play in wear and tear?
It outlines responsibilities and expectations regarding property condition and maintenance during and at the end of the tenancy.
How can disputes over wear and tear be resolved?
Through clear documentation, communication, and, if necessary, mediation services provided by tenancy deposit schemes.
